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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alba mata

March 25, 2026

5  out of  5
rating by alba mata
"Amazing!! I recommend Flor, she explained everything in detail, gives you all sorts of options to help decide what’s best for you!!"
We responded:
"We are grateful for your 5-star review, alba! Thanks for taking a moment to share your positive rating of State Farm Agent Carol Lawson’s Team here in Mount Vernon . "
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Maria Estrada

March 16, 2026

5  out of  5
rating by Maria Estrada
"Great representative named Karla who was really nice and very helpful! She did an amazing job getting me a quote that worked perfect for me! Highly recommend!"
We responded:
"Thank you for the fantastic review, Maria! We are always here to help with your insurance needs here in Mount Vernon . "
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Emily Rich

March 11, 2026

5  out of  5
rating by Emily Rich
"I had a great experience working with Andrea at State Farm. This was my first time setting up insurance, and she made the whole process much easier than I expected. She was very kind, patient, and took the time to explain everything clearly so I could understand my options. Andrea provided helpful information and answered all of my questions without making me feel rushed or overwhelmed. I really appreciated how supportive and knowledgeable she was throughout the process. If you're new to insurance or just looking for someone who is friendly and willing to help, I definitely recommend working with Andrea!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carol Lawson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Vicente Delgado

March 6, 2026

5  out of  5
rating by Vicente Delgado
"Daniela fue muy excelente su ayuda gracias Daniela por ser tan amable"
We responded:
"Thank you so much for the 5-star rating, Vicente! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Noel Nunez

March 6, 2026

5  out of  5
rating by Noel Nunez
"Mrs. Lawson has a great team at her location in Mount Vernon. I’ve had a great experience with Daniella who helped me get my rate much lower than my previous insurer who I won’t even mention because they don’t deserve it. Better coverage on all my vehicles and renters insurance as well. Sent my bank my insurance info that was needed for my vehicles loan and explained everything well that I had no questions. I will be recommending them to anyone that is in need of insurance. Keep the good work up."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Carol Lawson’s Team. "
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Selena Guadamuz

March 4, 2026

5  out of  5
rating by Selena Guadamuz
"I have use state farm for a few years now and have always had a great experience with them. Earlier this week I had contacted State Farm to request some help and guidance navigating some changes that would best suit my family and our recent/coming changes at home. I had Andrea helping me through this process and she was Amazing!! Quick to respond, respectful anf mindful of what I was asking and how she could best help my growing familys current situation. She got me set up with some plan changes that better suit my family and even helped us add some new additions to our plan! She was wonderful for work with and made everything extremely easy and stressfree. Thank you Andrea for being so great at what you do! and thank you State farm for always taking care of my family and I!"
We responded:
"Wow, thank you for the 5-star review, Selena! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Letty Rincon

March 3, 2026

5  out of  5
rating by Letty Rincon
"Julia was wonderful and made the change to switch my Mortgage and Auto policy as easy as possible. Highly recommend her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Carol Lawson’s Team. "
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Bethie Ramos

February 27, 2026

5  out of  5
rating by Bethie Ramos
"If I could give Andrea a constellation instead of five stars I would This woman isn’t just an insurance rep She is a once in a generation customer service phenomenon forged somewhere between common sense efficiency and whatever celestial realm produces people who actually care I have been dealing with nightmare upon nightmare of customer service from the bowels of Hades across the board with my utility company my phone company everything for over six weeks... Andrea gave me hope for humanity... my future looks brighter because of her... I have hope for my children and my grandchildren again I have spoken to more representatives than I care to admit across the vast wasteland of modern customer service... and let me tell you... Andrea is the oasis She is the North Star She is the hidden Mickey of the insurance world... rare... magical... and when you finally find her you want to tell everyone you’ve ever met Andrea is fast Andrea is precise Andrea has the mythical ability to solve problems before you’ve even finished describing them She doesn’t pass the buck drop the ball put you on hold for nine eternities or read from a script like a sleep deprived robot She thinks... she cares... she executes Talking to Andrea made me feel the way people feel when they win the lottery or when Disneyland opens its gates early and lets them ride every attraction with no line If luxury cars had a customer service department they’d call her for tips If efficiency had a face it would look suspiciously like Andrea’s To whoever hired her You won the talent jackpot To anyone reading this You want Andrea... trust me... she’s the best thing to happen to insurance since insurance Thank you Andrea... you restored my faith in humanity and customer service in one phone call 🙌🏻🙏🏼❤️"
We responded:
"Thank you for the fantastic review, Bethie! We are always here to help with your insurance needs here in Mount Vernon . "
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Jazlynn Morales

February 24, 2026

5  out of  5
rating by Jazlynn Morales
"Karla and Andrea are great insurance agents and are very helpful and knowledgeable!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jacob Yengibarov

February 24, 2026

5  out of  5
rating by Jacob Yengibarov
"I wish I could give more than just 5 stars. Karla is the best"
We responded:
"Thank you for the 5-star review, Jacob! Here on State Farm Agent Carol Lawson’s Team, we are proud to serve our community and appreciate your recognition. "
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Andres

January 30, 2026

5  out of  5
rating by Andres
"Everyone in the office is super nice and helpful, Andrea was able to answer all of my questions and explain to me what I needed."
We responded:
"Thank you so much for the 5-star rating, Andres! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Julie Brown

January 12, 2026

5  out of  5
rating by Julie Brown
"I highly recommend this company. They provide excellent customer service, and all agents are very knowledgeable in the field. I really appreciate that I can stop by and take care of business here- it's so much easier than trying to achieve the same results over the phone or online! Daniela, who often assists me, does a great job and is always very pleasant, helpful and professional."
We responded:
"Thank you for the 5 stars, Julie! We really appreciate your business, and look forward to assisting you with any future insurance needs!"
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Natasha Frazier

January 11, 2026

5  out of  5
rating by Natasha Frazier
"EXCEPTIONAL!!! ⭐️⭐️⭐️⭐️⭐️ ⭐⭐⭐⭐⭐ Ellie was absolutely amazing to work with! She made the entire car insurance process easy, stress-free, and actually understandable. She was patient, knowledgeable, and took the time to make sure I had the best coverage at the best rate. Communication was fast and clear, and I never felt rushed or confused. If you’re looking for someone who truly cares and knows what they’re doing, Ellie is the one. Highly recommend!"
We responded:
"Thank you!! Exceptional is our goal and we're happy we achieved it with you! Here's to many years of exceptional service to come!"
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jasmine balmelli

December 4, 2025

5  out of  5
rating by jasmine balmelli
"Daniela was very knowledgeable and seemed to actually care about my best interest. Would definitely recommend!"
We responded:
"Thank you so much for the 5 stars, we value our customers and are happy you had such a great experience with us. We look forward to taking care of your future insurance needs!"
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Chase Cuizon

December 2, 2025

5  out of  5
rating by Chase Cuizon
"Daniela was great, she answered my voicemail that I left that morning very quickly, and was very knowledgeable on every process. She had great customer service."
We responded:
"Thank you so much for fantastic review, Chase! We look forward to helping you in the future!"
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Elizabeth Valencia

December 2, 2025

5  out of  5
rating by Elizabeth Valencia
"I had a great experience with Daniela Peña! She was supper patient with me and she answered all my questions."
We responded:
"Thank you for the 5 stars and reviewing our office! We love taking care of our customers so please reach out if we can help with you any additional insurance needs!"
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Brandon Caro

December 2, 2025

5  out of  5
rating by Brandon Caro
"Everything was handled smoothly and without a hassle. Daniela Peña, especially, made the experience noticeably better. She was very clear in her explanations, and was genuinely attentive and invested in what I needed. The process felt simple because of her. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cesar Caro

December 1, 2025

5  out of  5
rating by Cesar Caro
"I highly recommend Daniela! She’s very friendly, knowledgeable, and will go the extra mile to help you out."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer

December 1, 2025

5  out of  5
rating by Jennifer
"Ellie Helton has been extremely helpfull and provided excellent service when we were looking for insurance. She answered all our questions and explained every option we had patiently. She is absolutely knowledgebale and the best insurance agent you could ask for. She was able to find us the best coverage option for our needs that fit our price point. I would recommend her to everyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carla Mendoza

December 1, 2025

5  out of  5
rating by Carla Mendoza
"I got an insurance quote and right away I was greeted by Andrea she was very nice. Ellie & Daniela offered me a beverage & made me feel welcome! I truly felt valued and Karla was able to answer all my insurance questions, I highly recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Juan Anaya

December 1, 2025

5  out of  5
rating by Juan Anaya
"I had a great experience here, everyone speaks Spanish and is knowledgeable. Andrea and Karla were great help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Litzy Serrano

December 1, 2025

5  out of  5
rating by Litzy Serrano
"I had a great experience with the help of Daniela Peña! Im currently a college student and Daniela was super helpful, patient, and explained the student benefits I was applicable for!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jorge Pacheco

December 1, 2025

5  out of  5
rating by Jorge Pacheco
"I highly recommend Daniela! She’s very professional and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tasha LaDale Hartley

December 1, 2025

5  out of  5
rating by Tasha LaDale Hartley
"Ellie is absolutely incredible! She made the entire car insurance process so easy and stress-free. She took the time to explain my options, answered every question with patience, and helped me find the perfect coverage for my needs. Her friendliness, professionalism, and responsiveness truly set her apart. I feel confident knowing I’m in great hands. If you’re looking for an insurance agent who genuinely cares, ask for Ellie — she’s the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Martin Pena

December 1, 2025

5  out of  5
rating by Martin Pena
"Every time I have stopped by the office all the ladies have been super welcoming, especially Daniela! Highly recommend this office for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."